FREE DELIVERY on all orders over £75
LOYALTY CARD - £1 = 1 point

Returns & Trading Policy

Christmas Returns

Christmas un-wanted gifts: Please telephone or email us before 30th December stating you are returning your purchase (see note regarding earrings). You must return the item to us by the 10th January in the original packaging and in perfect condition.

Exchange

We are happy to exchange items to the value of the original purchase price. This is subject to the article being in perfect condition.

Refunds

We will only refund in accordance with your statutory rights i.e.: the item is faulty.

Seller's Return Policy

We can offer you a full refund (not including P&P) if you are not happy with your purchase. You must return your item within 7 days of receipt in the original packaging and in perfect condition. Please email or telephone before returning the item. See below regarding Pierced Earrings.

Pierced Earrings

For your protection, on hygiene grounds, we are unable to accept returns of earrings, unless they are found to be faulty.

10% OFF RRP for the month of July & August

*This does not include Nomination, Trollbeads Limited Edition, Trollbeads Summer Collection 2019, P&P charges, Gift Vouchers, Sale Items or in conjunction with any other offers. Please note: your 10% will not be deducted at checkout, but will be refunded once your order has been processed.

Free UK Special Delivery when you spend over £75.00

Sunday opening times 11am to 4.30pm