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Returns & Trading Policy

Christmas Returns

Christmas un-wanted gifts: Please telephone or email us before 30th December stating you are returning your purchase (see note regarding earrings). You must return the item to us by the 10th January in the original packaging and in perfect condition.

Exchange

We are happy to exchange items to the value of the original purchase price. This is subject to the article being in perfect condition.

Refunds

We will only refund in accordance with your statutory rights i.e.: the item is faulty.

Seller's Return Policy

We can offer you a full refund (not including P&P) if you are not happy with your purchase. You must return your item within 7 days of receipt in the original packaging and in perfect condition. Please email or telephone before returning the item. See below regarding Pierced Earrings.

Pierced Earrings

For your protection, on hygiene grounds, we are unable to accept returns of earrings, unless they are found to be faulty.

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